The aim of this course is to help students understand the difference between the function of a manager and the role of a leader. Students will consider the characteristics, behaviors and traits which support effective management and leadership. In addition, this course will introduce the concept of operations as both a function and a process which all organisations must adopt to conduct business. Students will be introduced to contemporary and historical theories and concepts which will support their learning for this course.

On successful completion of this course students will have developed sufficient knowledge and understanding of how management and operations make a positive, efficient and effective contribution to an organisation at a junior level. This could be in the role of a team leader or managing a specific aspect of an operation function and/or process.

Underpinning all aspects of the content for this course you will consider topics under two broad headings: management and operations.

Learning Objectives

By the end of this course a student will be able to:

Differentiate between the role of a leader and the function of a manager.
Apply the role of a leader and the function of a manager in given contexts.
Demonstrate an appreciation of the role leaders and managers play in the operations function of an organisation.
Demonstrate an understanding of the relationship between leadership and management in a contemporary business environment.

Entry Requirements

For students who have recently been in education, the entry profile is likely to include one of the following:

Students must be over 18 years of age.
A Level 3 qualification in Business or an international equivalent.

The qualification is wholly in English language. Students should demonstrate capability in English at a standard equivalent to one of the identified levels below:

Common European Framework of Reference (CEFR) level B2
PTE 51
IELTS 5.5; Reading and Writing must be at 5.5
or equivalent.

Registration Process

Registration process:

Based on course settings, students might be requested to fill in an application and provide us with correct information about themselves before being able to proceed with the course (the application is online).
We will contact you by email if we need more details after submitting your application.
After approval, you can proceed with payment and start the course.

Materials and Delivery

Materials are organized under different lessons. The lessons consist of self-study contents including reading-texts, practical activity, assignment and quizzes in which students can engage and learn.

The course has supervisors and instructors; they are available online to support students by answering their questions or explain different topics to them. This will be managed under discussion section, forums, direct contact or by online meetings.

When student successfully completes all lessons, quizzes and pass assignment, he/she will be offered a certificate.

Fee and Discount

The Course is available as an individual or under Pearson Qualifications (HNC/HND) in Business. The price will be updated based on the selected option. The individual course fee is higher because Awarding Organization has additional fees for individual enrollment. At the same time, a discount will be automatically added when you order HNC/HND in Business or if you’re already enrolled under these qualifications.

Courses awarded under Next Gates have no discount, and the fee is already reduced.
* Note that prices don’t include VAT. It might be added at checkout based on your location.

Course Curriculum

Section One
	Discovering the Difference Between a Leader and a Manager	01:30:00
	Introduction to Management	01:30:00
	Understanding the Historical Theories of Management (Part 1)	01:30:00
	Understanding the Historical Theories of Management (Part 2)	01:30:00
	Understanding the Historical Theories of Management (Part 3)	01:30:00
	Understanding the Modern Theories of Management	01:30:00
Section Two
	Important Theories of Leadership	01:30:00
	Transformational Versus Transactional Leadership	01:30:00
	Hard and Soft Management Skills	01:30:00
	Management by Objectives (MBO) System	01:30:00
	Quality Initiatives in Process Improvement (Part 1)	01:30:00
	Quality Initiatives in Process Improvement (Part 2)	01:30:00
Section Three
	Total Quality Management (Part 1)	01:30:00
	Total Quality Management (Part 2)	01:30:00
	Kaizen – An Approach to Continuous Improvement	01:30:00
	Business Process Reengineering	01:30:00
	Operations and Quality Management	01:30:00
	Inventory Management (Part 1)	01:30:00
Section Four
	Inventory Management (Part 2)	01:30:00
	Supply Chain Management (Part 1)	01:30:00
	Supply Chain Management (Part 2)	01:30:00
	Operations Scheduling	01:30:00
	Capacity Planning and Management (Part 1)	01:30:00
	Capacity Planning and Management (Part 2)	01:30:00
Section Five
	Resource Planning	01:30:00
	Project Management (Part 1)	01:30:00
	Project Management (Part 2)	01:30:00
	Operations and Corporate Social Responsibility	01:30:00
	The Environment of Management (Part 1)	01:30:00
	The Environment of Management (Part 2)	01:30:00

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Management and Operations

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Anas Mokayad