The aim of this course is to develop students’ understanding of the wider external context that influences the employment relationship and priorities in the employee relations system. Students will recognise that good employee relations have implications beyond the employment contract. Aspects such as communication mechanisms and conflict management are important in building and maintaining positive employee experiences, effective relationships and higher levels of performance.
On successful completion of the course , students will have demonstrated a range of cognitive skills, in particular critical thinking, information handling and problem-solving abilities, as well as recognised professional capabilities. These include the ability to make evidence-based judgements on people-management issues generated through insight and evaluation of the employee relations specialist area.