The following details constitute the terms and conditions to which applicants / students agree when joining any of Next Gates courses and services. Next Gates reserves the right to review and update these terms periodically.
1. Definitions
For the purposes of these terms: We and Us mean Next Gates AB who will provide the service to you. You mean a student(s) receiving the services. Course means an online distance learning course. Course Materials means the materials relating to any course, together with all resources made by us, which may be in any format and which are required by a student to complete the course.
2. Registration with Next Gates
When applying onto our online and face-to-face courses you’ll be requested to register a new account with us. You’ll need to provide some details about yourself. In doing this, you agree to:
- Provide true, accurate, current and complete information about yourself as prompted by the registration form.
- Maintain and promptly update the data we hold by logging into your account and updating via ‘My account’ page.
3. Cancellation of Courses
Your statutory right under the Consumer Rights Directive (2011/83/EU) (Distance Selling) allows you to cancel your service during 14 days, which starts by the order date of a course or a service (payment approval letter / email issue date). Course fees and awarding body fees that are paid will be refunded during this period. After the 14 days have elapsed we cannot accept any course cancellation under any circumstances and all the fees paid are not refundable.
Notice that you will lose these 14 days right of cancellation if you start the course / course started or download a content or complete a unit / lesson.
For online webinar, face-to-face and blended courses, If canceled one week before the course start, 25% of the paid fees will be charged. In case of cancellation caused by illness, the course fee is refunded, minus an administrative cost of about $40, against presentation of a medical certificate.
For cancellation a course you can login into your account, visit the orders page and click on cancel button next to the order. You’ll be asked to write the reason for the cancellation (optional) and then the order will be processed by us automatically. You will receive emails based on the management response. If you couldn’t see the “cancel button” next to the order, this means that you’ve already overdue the protection period.
4. Reservation for changes
If any face-to-face / blended course did not gather enough participants, we reserve the right to cancel the course. The same applies in the case of illness at the course tutors at short notice, where substitutes are not able to be appointed. Any fees paid are refunded in both cases.
In the event that Next Gates is no longer able to run the course for any reason, then we will refund the outstanding course duration, course fees.
We reserve the right to make changes regarding course tutors, local, times, literature, costs, printing errors, etc., since the training program is compiled long before the course starts.
5. Fee Payments
Study Fees must be paid according to the payments schedule agreed when you enroll with us or according to the published prices into the website. Please note that this also applies during informal or formally arranged interruptions to your studies.
If a student has chosen to pay their fees on the website, we will require debit / credit card details for payments. The credit / debit card will be charged automatically upon each order processing, for the duration of the issued payment plan. All information is held confidently and securely, and is destroyed after the student has finished their payments.
We can only accept debit / credit card payments for payments. We do not accept any other forms of payment for installment payments. A payment form must be completed and returned to the Accounts Department before you are enrolled on the course.
It is possible to retake the course by paying a retake fee (will be visible under the course). In the case of exceptional circumstances, supported by the provision of satisfactory evidence, we may allow you to restart the course with a reduced fee or by free.
6. Withdrawing from Course
Students who withdraw after they have officially started the course, or are formally withdrawn from the course by us, will be required to pay all outstanding fees for the course. To avoid any doubt, you have entered into a legally binding contract to pay the course fees in full and any additional fees where appropriate. No refund will be given if a student fails a course.
If you have paid all your fees and for any reason you decided to withdraw from your course, you need to email us at studentservices@ngeducation.se. we will then provide you with an achievement transcript of the courses you have completed. All fees are non-refundable and non-transferable.
7. Postal and Courier Charges
Initial Postal and Courier charges are included in the study fee, and paid for by us when sending study materials and certificates. However, please note that if the study materials or certificate are returned to us, due to you providing an incorrect or inadequate address, or the study materials or certificates are not being picked up from a notified collection point, or you changing address during the delivery period, you will be charged for the cost of re-sending the materials and or certificate.
8. Interruption of Studies
During the course, you may experience personal difficulties and can temporarily stop or delay your studies, for a period of up to 3 months, agreed with Student Services. An Interruption of Studies form must be completed to formalize this arrangement. Please note that retrospective approval for a formal interruption of studies will not be allowed.
If you fail to restart your studies after a period of 1 months from your restart date you will be deemed to have left the course. A maximum of 3 months interruption of studies can be taken during the period of the course.
You can only apply for an interruption of studies after 3 months from your official course start date.
Interruption of studies applies only to Diploma level courses and HNC/HND courses and doesn’t apply on courses that takes less than six months.
During any informal or formally arranged Interruption of Studies, stage payments must continue to be paid, as agreed at the start of the course.
9. Assignment Submission Deadlines
All students must submit their assignments according to the deadlines on the timetable, which have been sent at the beginning of the course. A student can apply for extensions on their assignment submission deadlines, but they can only apply for two extensions for the duration of their course. Students can apply for up to 3 weeks extensions on two assignments for the duration of their course. Students, who are studying courses that consist of 1 unit, can ONLY have one extension on their assignment. When students are granted an extension, this does not affect future assignment deadlines.
Extensions must be given officially by Contacting the course supervisors or management.
It is the students responsibility to apply for an extension or interruption. Next Gates reserve the right to deny access, without notice, to the course, for any student if a submission deadline is not met and no contact has been made by the student.
10. Quality Assurance of Completed Work
To meet the Accreditation body’s Quality Assurance guidelines, Next Gates, Pearson can select any assignment and assessment to be audited at any time throughout a course up until certification has been completed. This may be for internal or external verification and Next Gates and the Accreditation bodies have the right to disagree with any grading decisions already received. Any decisions that are disagreed will be communicated to the student and tutor/assessor with the student given an opportunity to resubmit the assignment. For avoidance of doubt, an assignment and assessment can be selected at any time, regardless of when it was completed.
If your course does not require assignments, then you must stay in contact with your tutor. If you do not contact your tutor for a period of longer than 1 months, then you will be deemed to have withdrawn from the course, and will not be eligible for a refund of fees paid. Any outstanding fees must be paid.
11. Plagiarism
If you are found guilty of plagiarism (submitting coursework which is not your own work) you will be removed from the course. Fees already paid will not be refunded, and any outstanding fees will remain due for payment. It is important to read more about our Plagiarism and Malpractice Policy.
12. Ownership and intellectual property rights
All learning materials and contents published on Next Gates websites are owned and copyrighted by Next Gates AB. Materials include; design, graphics, reading texts, lessons, posts, articles, audio, podcasts and videos. When you are given access to the learning platform, you are granted a non-exclusive, non-transferable, revocable licence to use the Learning materials. No Learning content may be copied, reproduced, uploaded, posted, displayed or linked to in any way, in whole or in part, without Next Gates’s prior permission. Any such use is strictly prohibited and will constitute an infringement of Next Gates’s intellectual property rights.
13. Other Terms
Restarting a course: The decision of restarting a course will be entirely at the discretion of the Next Gates management.
Please note that we can only communicate with the student directly enrolled with us and Management, we cannot communicate with any third party.
All coursework and questions must be uploaded to your tutor via the upload facilities provided by Our platform.
It is the students responsibility as a private candidate to find an examination center, if the course requires examinations.
As a provider, and in line with Accreditation criteria, Next Gates allow one draft submission and one final submission per course / unit. If after this your assignment has still not achieved at least a Pass, Next Gates, at its discretion, may allow one final attempt. If this final attempt has still not achieved at least a Pass, the assignment and course will be a fail.
If the student requests a further attempt, this will be subject to agreement by the Center Management team and will carry a course/unit fee (will be displayed under the course) to retake the course/unit.
14. Complaints
We have a compliant policy that determines the process and steps taken when learners are facing any type of issues during their education. If you have a complaint, concern or criticism about any services we offer, please contact us at studentservices@ngeducation.se.
15. Data Protection
This privacy statement applies to any personal data you may give to Next Gates AB. We collect any personal data you may give us when you begin your course. We will also collect contact details from prospective students. We maintain data on your transactions with us as well as your use of our services.
The personal information which we hold is held securely.
16. Transferring the Course
We are unable to transfer a course to a third party.
We retain the sole discretion concerning whether we will allow you to transfer to another course. If we allow you to transfer to another course, the total fees paid towards the discontinued course may be offset against the cost of the new course; no refund of any differences will be made. If the new course is more expensive than the discontinued course, the balance should be paid in full. You may also be charged a re-registration fee for the awarding body of that course.
17. Student Behavior
Next Gates will not accept any inappropriate behavior directed at any member of staff under any circumstances. This includes bad language and threats via email, in writing, during live classes, into forums, over the telephone or in person. Next Gates reserves the right to remove the student from their course, with no entitlement to a refund of fees and payment for any outstanding fees will be required in full.
18. Additional Charges
Additional charges that incur are: (1) assignments not submitted within assignment submission deadlines and personal extenuating circumstances form is not submitted – £50 per assignment (2) course not completed within course completion time frame and personal extenuating circumstances form is not submitted – £250 per assignment out of time frame submission (if course extension is allowed) (3) awarding body fees not paid at course commencement – 25% extra (4) initial review check & final submission check are free, £35 for re-submission and £250 for repeat of a course (5) late payment of study fees – £20 plus 8% interest (6) cost of plagiarism scan plagiarism check (7) certificate send by recorded delivery – £10 (within Sweden) or £20 (outside Sweden).
19. Additional Information
Distance Learning Terms & Conditions should be read in conjunction with the Student Handbook, which provides in-depth details of a student’s responsibility and Next Gates duties.
20. Terms of Use for Related Websites
The use of the Next Gates Website is subject to these terms and by using the site www.ngeducation.se and any websites related to Next Gates AB, including www.nextgates.com, you show your agreement to such terms.
21. Awarding Bodies
Next Gates AB reserves the right to change the awarding body we use for qualifications and will always offer an equivalent or better qualification.
Please feel free to contact us on this email: info@ngeducation.se if you need more details or find something important is missing in our terms.
