The following Terms and Conditions apply to all applicants and students enrolling in any of Next Gates AB’s courses and services. By joining a Next Gates course, you confirm that you have read, understood, and agree to these terms. Next Gates reserves the right to review and update them periodically, and any revisions will be communicated through our website or email.
1. Definitions
For the purposes of these terms: “We” / “Us” refers to Next Gates AB, the organization providing courses and services. “You” Refers to the student or applicant enrolling in our courses or services. “Course” Refers to any online, blended, or face-to-face learning program offered by Next Gates AB. “Course Materials” includes all resources provided for the completion of the course, such as videos, documents, assignments, and online content. “Awarding Body” refers to the external organization responsible for accrediting and certifying qualifications. Examples include Pearson and other regulatory entities.
2. Course Duration and Expiry
- Learners are provided with a fixed period, typically 24 months or as specified in the course details, to complete their course.
- If the learner does not complete the course within the allocated time and no extension has been arranged, their access to the course and support will expire.
3. Registration
When registering for a course, you are required to create an account on our platform and provide accurate personal information. By registering, you agree to:
- Provide complete and accurate details during the application process.
- Update your account information promptly via the “My Account” page if any details change.
- Adhere to all policies, including assignment deadlines, academic integrity guidelines, and payment schedules.
4. Awarding Bodies
- Registration with the awarding body is included in the course fee unless otherwise specified.
- Learners must adhere to the awarding body’s rules and deadlines, including assignment submissions and exam participation.
- Change in Registration or Delivery Center: In the event of a change in delivery structure, Next Gates AB reserves the right to collaborate with or transfer learner registration to another approved center operating under the same awarding body. This ensures continuity of service and certification for the learner. Where applicable, learners will be informed in writing if their registration is transferred to a partner center, and this will not affect the validity, quality, or awarding of their qualification. All such arrangements will comply with the awarding body’s rules and standards.
5. Course Cancellation and Refund Policy
- Cooling-Off Period: Under the Consumer Rights Directive (2011/83/EU), you may cancel your enrollment within 14 calendar days of purchase without incurring penalties. If you access course materials, attend sessions, or complete any lessons within this period, your right to cancellation is void.
- Awarding Body Fees: Once a learner has been registered with the awarding body, no refunds will be issued for the registration fee.
- No Engagement: No refunds or compensation will be provided for learners who fail to engage with the course, submit assignments, or meet deadlines.
- Inactivity: Inactivity exceeding 6 months without prior notification may result in suspension or termination of enrollment without refund.
- Refund Eligibility: Refunds will be processed only for cancellations made during the cooling-off period. For face-to-face and blended courses, cancellations within 7 days of the course start date will result in a 25% cancellation fee. In cases of illness, a refund (less a $40 administrative fee) will be provided upon submission of a valid medical certificate.
- Cancellation Process: To cancel a course, log in to your account, complete the withdrawal request form, and specify the reason for cancellation. You will receive an acknowledgment email and a decision from the management team within 5 business days.
6. Reservation for changes
- Next Gates AB reserves the right to cancel or reschedule face-to-face or blended courses under the following circumstances:
- Insufficient enrollment numbers.
- Tutor unavailability due to unforeseen circumstances.
- In the event of course cancellation, students will be offered a full refund or the option to transfer to a different course. Students who opt for a transfer will not be charged additional fees if the replacement course is of the same value.
7. Payment of Fees
- Study Fees must be paid according to the payments schedule agreed when you enroll with us or according to the published prices into the website. Please note that this also applies during informal or formally arranged interruptions to your studies.
- Payment methods:
- We accept debit/credit cards or any other agreed payments method.
- Payments in installments will be processed as per the agreed plan.
- Payment may be deducted automatically depending on the payment settings.
- Failure to meet payment deadlines may result in suspension of access to course materials. All outstanding fees must be settled before issuing certificates or transcripts.
8. Withdrawing from a Course
- Students who withdraw after they have officially started the course, or are formally withdrawn from the course by us, will be required to pay all outstanding fees for the course. To avoid any doubt, you have entered into a legally binding contract to pay the course fees in full and any additional fees where appropriate. No refund will be given if a student fails a course.
- If you have paid all your fees and for any reason you decided to withdraw from your course, you need to submit a withdrawal request form or email us at info@nextgates.com. we will then provide you with an achievement transcript of the courses you have completed. All fees are non-refundable and non-transferable.
9. Interruption of Studies
- During the course, you may experience personal difficulties and can temporarily stop or delay your studies, for a period of up to 3 months, agreed with Student Services. An Interruption of Studies form must be completed to formalize this arrangement. Please note that retrospective approval for a formal interruption of studies will not be allowed.
- If you fail to restart your studies after a period of 1 months from your restart date you will be deemed to have left the course. A maximum of 3 months interruption of studies can be taken during the period of the course.
- You can only apply for an interruption of studies after 3 months from your official course start date.
- Interruption of studies applies only to Diploma level courses and HNC/HND courses and doesn’t apply on courses that takes less than six months.
- During any informal or formally arranged Interruption of Studies, stage payments must continue to be paid, as agreed at the start of the course.
10. Assignment Submission Deadlines
- All students must submit their assignments according to the deadlines on the timetable, which have been sent at the beginning of the course. A student can apply for extensions on their assignment submission deadlines, but they can only apply for two extensions for the duration of their course. Students can apply for up to 3 weeks extensions on two assignments for the duration of their course. Students, who are studying courses that consist of 1 unit, can ONLY have one extension on their assignment. When students are granted an extension, this does not affect future assignment deadlines.
- Extensions must be given officially by contacting the course supervisors or management.
- It is the students responsibility to apply for an extension or interruption. Next Gates reserve the right to deny access, without notice, to the course, for any student if a submission deadline is not met and no contact has been made by the student.
11. Quality Assurance
- To meet the Accreditation body’s Quality Assurance guidelines, Next Gates, Pearson can select any assignment and assessment to be audited at any time throughout a course up until certification has been completed. This may be for internal or external verification and Next Gates and the Accreditation bodies have the right to disagree with any grading decisions already received. Any decisions that are disagreed will be communicated to the student and tutor/assessor with the student given an opportunity to resubmit the assignment. For avoidance of doubt, an assignment and assessment can be selected at any time, regardless of when it was completed.
- If your course does not require assignments, then you must stay in contact with your tutor. If you do not contact your tutor for a period of longer than 1 months, then you will be deemed to have withdrawn from the course, and will not be eligible for a refund of fees paid. Any outstanding fees must be paid.
12. Plagiarism
- If you are found guilty of plagiarism (submitting coursework which is not your own work) you will be removed from the course. Fees already paid will not be refunded, and any outstanding fees will remain due for payment. It is important to read more about our Plagiarism and Malpractice Policy.
13. Intellectual Property
- All learning materials and contents published on Next Gates websites are owned and copyrighted by Next Gates AB. Materials include; design, graphics, reading texts, lessons, posts, articles, audio, podcasts and videos.
- When you are given access to the learning platform, you are granted a non-exclusive, non-transferable, revocable licence to use the Learning materials. No Learning content may be copied, reproduced, uploaded, posted, displayed or linked to in any way, in whole or in part, without Next Gates’s prior permission. Any such use is strictly prohibited and will constitute an infringement of Next Gates’s intellectual property rights.
14. Complaints
- We have a compliant policy that determines the process and steps taken when learners are facing any type of issues during their education. If you have a complaint, concern or criticism about any services we offer, please contact us at info@nextgates.com
15. Data Protection
- Our privacy statement covers any personal data you share with Next Gates AB, including information collected at the start of and throughout your course, as well as details gathered from prospective students. We maintain transaction data and records of how you use our services.
- All personal information is held securely and handled in accordance with applicable data protection laws, ensuring confidentiality. You have the right to request access, rectification, or deletion of your personal data, subject to legal retention requirements, by contacting our administrative team at info@nextgates.com.
16. Transferring the Course
- We do not permit the transfer of a course to a third party. However, at our sole discretion, we may allow you to transfer to another course offered by Next Gates AB. In such a scenario, any fees you have already paid could be offset against the cost of the new course, with no refund due if the new course is cheaper. If the alternative course is more expensive, you must settle the price difference, and there may be an additional re-registration fee for the relevant awarding body. All such transfers remain subject to management approval.
17. Student Behavior
- At Next Gates AB, every learner and staff member is entitled to a respectful and safe learning environment. Any language or actions considered inappropriate, threatening, or abusive—whether made through email, written documents, phone calls, live sessions, or forum posts—will be grounds for immediate removal from the course. In such instances, you will not be entitled to a refund, and any unpaid fees will remain due. Maintaining professionalism and courtesy with staff and peers is integral to a positive educational experience.
18. Additional Charges
- Additional charges that incur are:
- Assignments not submitted within assignment submission deadlines and personal extenuating circumstances form is not submitted £50 per assignment
- course not completed within course completion time frame and personal extenuating circumstances form is not submitted £250 per assignment out of time frame submission (if course extension is allowed).
- cost of plagiarism scan plagiarism check
- certificate postage £25 (within Sweden) or £50 (outside Sweden).
19. Force Majeure
- The provider will not be held liable for delays or non-performance caused by events beyond their control, including natural disasters, technical issues, or changes in awarding body policies.
20. Additional Information
- We recommend reading our Distance Learning Terms & Conditions in conjunction with the Student Handbook, which outlines further details of both your responsibilities and Next Gates AB’s obligations. This handbook provides valuable information to support you in meeting your academic goals and understanding the scope of our educational services.
21. Use of Next Gates Websites
By accessing our websites, such as www.nextgates.com, you agree to comply with these Terms and Conditions, which govern your online interactions with the resources, platforms, and support systems we offer. Unauthorized attempts to disrupt site functionality or violate intellectual property rights will be grounds for appropriate legal or administrative action.
Please feel free to contact us on this email: info@nextgates.com if you need more details or find something important is missing in our terms.
